Email us and our Customer Service team will respond to your query. We aim to respond to your email within 24 hours of receipt.

info.ca@fitflop.com

By Telephone

To contact our Customer Service team via phone please call:
1-877-861-1988
Mon-Fri: 8:30am-6:00pm (EDT)

By Post

FitFlop USA LLC
10 Bank Street
White Plains
New York 10606
USA

Shipping Information

  • Shipping Options
    • We currently offer Free Shipping on all orders over C$75

    • CanPar Ground Service $9.95

    • Customers can typically expect delivery within 5-8 business days after the order is processed, pending credit card approval.

  • Shipping Notifications
    • We (or the shipping company delivering your Product) will make available to you notifications to keep you up-to-date on the location of your package. Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.