Email us and our Customer Service team will respond to your query. We aim to respond to your email within 24 hours of receipt.

By Telephone

To contact our Customer Service team via phone please call:
Mon-Fri: 8:30am-6:00pm (EDT)

By Post

10 Bank Street
White Plains
New York 10606

Shipping Information

  • Shipping Options
    • We currently offer Free Shipping on all orders over C$75

    • CanPar Ground Service $9.95

    • Customers can typically expect delivery within 5-8 business days after the order is processed, pending credit card approval.

  • Shipping Notifications
    • We (or the shipping company delivering your Product) will make available to you notifications to keep you up-to-date on the location of your package. Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.